Data protection

Crossed Over is committed to respecting your privacy and ensuring the personal information you have entrusted to us is processed and secure in accordance with all Data Protection Laws.

 


 
Why we collect personal data

This is so we can initially fulfil your order and deliver resources to you. By opting in we will then contact you to inform you of new resources available, events being held and to send you newsletters.

How we collect personal data

When you order with us we store your personal data on our order database, if you opted in to receive as newsletter this is used to contact you again.

The personal data we collect
  • Email address
  • Name
  • Organisation
  • Address
  • Telephone number
  • Event held
  • Resources Received
How will we contact you?
  • Email – To send update on your order and to send information regarding resources, events and a newsletter.
  • Address – To send the resources to you with any accompanying information. We may also mail you regarding future resources and events.
Who has access to your information

Only those people involved in fulfilling your order and sending information to you.

Sensitive Personal Information

The Data Protection Act recognises some information a ‘sensitive personal data’. This by the nature of our resources may reveal your religious beliefs. Crossed Over will always treat any sensitive data with care and securely process the information in accordance with the Data Protection Act.

Who we share your information with

We do not share your information with any third party, unless by law we are asked to.

How long we keep your data

Crossed Over will keep your personal information for as long as it is required and in accordance with statutory requirements.

Your Rights and Choices
  • You have the right to opt out at any time and request we stop contacting you after the order is fulfilled.
  • You have the right not to accept telephone calls regarding your order.
  • You have the right to obtain a copy of the data we hold.
  • You have the right to change, correct or update the data we hold.
Our contact details

In order to fulfil your rights please email us on: info@crossed-over.org or in writing: 8 St. Bernard’s Road, Olton, Solihull, B92 7BB